The Esplanade Surgery

THE DOCTORS

Dr Eugene Hughes MB BS DA DCH DRCOG MRCGP

Qualified at Guy's 1979. He joined the practice in 1985 and is married with two sons. He has a special interest in diabetes.

Dr Mark Rogers MB BS MRCGP DA DRCOG

Qualified at the London Hospital 1979. He joined the practice in 1985 and is married with three children. He has a special interest in cardiovascular disease.

Dr Sally Ridout BM MRCGP MFSRH

Qualified at Southampton University 1985. Joined the practice in 2001 and is married with three children. She has a special interest in women's health.

Dr Alasdair Gove MBBS DRCOG MRCP MRCGP

Qualified at the London Hospital in 1981, he is married with three children. He has a special interest in complementary medicine.

Dr Joanna Hesse MBBCh MRCGP DRCOG DCH(SA) DFFP

Qualified in Johannesburg in 1999. She has lived on the IOW with her husband and family since 2002. She speaks conversational Polish and has a special interest in women's and child health.

Dr Hayley Elsmore MBBS MRCGP DCH DRCOG DFFP

Qualified at Newcastle-upon-Tyne University in 1997. Joined the practice in April 2009. She is married with two young children and has lived and practised on the island since 2002.

Dr Spencer Fox MBBS BSc (Hons) MRCGP (2006)

Qualified at St George's in London in 1998. He joined the practice in June 2011. He is married with three children. He has a special interest in medical education.

The partners practise together as a non-limited partnership.

THE STAFF

Practice Manager - Janice George

Janice's job is to promote an efficient and smooth-running practice. So if you have any problems or suggestions to do with the practice, she will be pleased to discuss them with you.

Receptionists

They are fully trained and have a difficult job to do. Please remember that if you are asked some apparently irritating questions, it is because we need to ascertain the urgency of some requests. If you are kept waiting, it is because the doctor sometimes needs to spend longer with a patient than has been allowed. We will, however, endeavour to keep you informed if the doctor has been delayed for any reason.

Practice Nurses

One of our five nurses is available by appointment for dressings, removal of stitches, travel, immunisations, advice etc. Each nurse has a special interest within the practice ie asthma, COPD, diabetes, coronary heart disease and family planning. We also have two healthcare assistants who assist the nurses.

Nurses or doctors are happy to speak to patients on the telephone. They may not be available at the time of your call but the receptionist will take a number and the call will be returned.

Midwife

She looks after mothers during their pregnancy and may refer to the hospital consultant if necessary. For 10 days following delivery, she cares for mother and baby. She can be contacted via the Maternity Unit on 534392.

Health Visitors

They look after the welfare of mothers, babies and children under five years, promoting a safe and healthy family lifestyle. They also provide support for the elderly and patients with emotional and social problems. They are available for telephone advice every weekday between 9.00 - 10.00am on Ryde 613846 and hold a clinic for all mothers on Wednesdays from 1.30 - 4.30pm and Thursdays from 9.30am -12.30pm. The health visitor will advise mothers of the venue as this is subject to change.

District Nurses

There is a district nursing team attached to the surgery. Their primary role is to provide continuation of care in the community at the request of the hospital or the practice doctors. They also look after our housebound patients. They can be contacted on 611246 / 611534 between 9.00am and 5.00pm on weekdays.

Training of Young Doctors And Medical Students

It is the policy of the partners to assist with training of aspirants in the medical profession and on occasions your doctor may have a student with them when you attend for a consultation. You will be informed beforehand, but if you prefer to be seen alone please let the receptionist know at the time.

Patients' Rights And Responsibilities

We believe that all our patients have a right to be treated politely, without discrimination and in confidence. In return we expect patients to treat our staff courteously. Verbal abuse will not be tolerated. The police will be called to assist in the event of displays of violent behaviour, the patient will be removed from the practice list, and the Primary Care Trust notified.